Monday, July 21, 2008
Post 526: Dreamhost.com is a bunch of dicks
If you've bothered to check in on me in the past week or so, you've probably noticed that my site was down. Its only partially my fault.
See, having a 3 year old laptop that's already had the hard drive die once, and my file server being a 9 year old Blue & White G3 Mac Tower that's been upgraded in a patchwork fashion, I'm hesitant of storing my files on a single drive.
Imagine all those images I have from college parties that are for me and my friends alone. All the pictures from the first family reunion I attended in something like 13 years. Pictures of the cats I rescued with Erin two years ago.
So of course, having dreamhost give me 500GBs of web space for $300/year seemed like a pretty good deal. I could archive all those "don't want to lose" files on a web site that's backing stuff up and uses RAID.
Turns out, this is a "Terms of Service" violation. "We're not a back up service" is the reason stated by "Kelli", the person who handled my account. Dreamhost.com, being the nice guys that they are, didn't just tell me to stop -- even tho the files have been sitting on their servers for nearly 2 years, but they simply terminated my account and took my money.
So yeah, not really big fans of them at this point in time. Basically, they terminated my account because I was using a lot of space -- space which they promised me. But they can basically free up anyone who's a "loser" (profit-wise) and keep their incredibly over-sold boxes chugging along.
Anyway, so now you know the story. They were also a huge pain to transfer my domains away from. It definitely pissed me off, but at least I can say I've got my own private server working for me now. Nothing impressive, but its mine.
See, having a 3 year old laptop that's already had the hard drive die once, and my file server being a 9 year old Blue & White G3 Mac Tower that's been upgraded in a patchwork fashion, I'm hesitant of storing my files on a single drive.
Imagine all those images I have from college parties that are for me and my friends alone. All the pictures from the first family reunion I attended in something like 13 years. Pictures of the cats I rescued with Erin two years ago.
So of course, having dreamhost give me 500GBs of web space for $300/year seemed like a pretty good deal. I could archive all those "don't want to lose" files on a web site that's backing stuff up and uses RAID.
Turns out, this is a "Terms of Service" violation. "We're not a back up service" is the reason stated by "Kelli", the person who handled my account. Dreamhost.com, being the nice guys that they are, didn't just tell me to stop -- even tho the files have been sitting on their servers for nearly 2 years, but they simply terminated my account and took my money.
So yeah, not really big fans of them at this point in time. Basically, they terminated my account because I was using a lot of space -- space which they promised me. But they can basically free up anyone who's a "loser" (profit-wise) and keep their incredibly over-sold boxes chugging along.
Anyway, so now you know the story. They were also a huge pain to transfer my domains away from. It definitely pissed me off, but at least I can say I've got my own private server working for me now. Nothing impressive, but its mine.
Labels: dreamhost, web 2.0, Web Development
